Frequently Asked Questions

What is Damsel in Defense?

Damsel in Defense is a direct sales company whose goal is to equip, empower, and educate women to protect themselves and their families. We do this by offering unique and exclusive products and opportunities for individuals to earn an income while equipping those they care about. 


Can I make money selling Damsel in Defense products?

By joining the cause and becoming a Damsel Pro, you can start earning 25% back on everything you sell, starting on day one! As you share the mission and others join, you can earn up to an additional 5% on everything they sell, too. 


Can I carry Damsel in Defense products where I live?

While all of our products are considered non-lethal, some states still place restrictions on which products you can use to defend yourself. 


How do stun devices work?

A stun device works by creating electrical pulses that send the nerve cells that control the muscles into chaos. Stun devices use high voltage and low amperage to deliver electrical charge to the point of contact on an attacker. There is no kick back from these devices and the voltage cannot pass through the device or the attacker if they touch you. 


What is the difference between a stun device and a TASER?

Stun devices are self-defense tools, while TASER is a brand. TASER devices fire projectiles which can incapacitate an assailant. Stun devices are pain compliance tools which only function by making direct contact with an assailant. 


What is in pepper spray?

The active ingredient in Damsel in Defense pepper spray is OC (oleoresin capsicum). The OC is derived from cayenne peppers, which are some of the hottest peppers in the world. Extraction of OC from peppers involves finely ground capsicum, then the capsicum is extracted in an organic solvent such as ethanol. The solvent is then evaporated, and the remaining wax-like resin is the OC. 


What are the effects of pepper spray?

Contact with eyes, nose, throat and lungs causes immediate dilation of the capillaries. This can result in temporary blindness and instant inflammation of the breathing tube tissues and systematically cuts off all but life-support breathing. Pepper spray will also create an intense burning sensation on the surface of the skin. However, pepper spray will cause no lasting after-effects. The effects last from 15 to 60 minutes, allowing you to escape from harm’s way. Because pepper spray is an inflammatory agent and not an irritant, it is effective on those who feel no pain, such as those under the influence of drugs or alcohol. 


What is SHU?

The SHU (scoville heat units) scale indicates the amount of MC (Major Capsaicinoids) present, but more importantly the heat and thus irritation the pepper spray delivers. When considering which pepper spray is most effective, one must consider the percentage of pepper being used and the heat rating of that pepper (measured in SHU). At 1.45% MC and two million SHU, the potency of Damsel in Defense pepper spray enables it to bring down even the most aggressive attacker. 


 What is the Daphne Concealed Collection?

The Daphne Concealed Collection is our fashionable line of concealed carry bags and RFID wallets that give you stylish, close-by confidence as you carry your lethal or non-lethal protection. Each purse is equipped with a concealment pocket, holster, durable lining and beautiful custom hardware. All of our wallets also contain RFID protection liners to protect your financial information. 


 What is SAFE Hearts?

SAFE Hearts is our award-winning line of family education products. SAFE Hearts stands for Sharing Awareness for Family Empowerment; it bridges the gap between parent and child, especially if they’ve been hurt. Our books and resources give parents the opportunity to empower their children to take ownership over their own hearts and bodies, raise their awareness and give them the ability to protect themselves against anyone who tries to harm them. Visit safehearts.com to learn more and download free educational resources.


 What is Digital Defense?

Digital Defense is a complete solution for you and your family against unseen dangers – such as identity theft and online threats – through a single, simple to use protection plan. 


 How do I return or exchange a product?

We stand behind our products and are committed to high product quality standards. On occasion, a product may need to be returned by a customer or an item may be defective. We are happy to assist you with returning/exchanging the product once the request has been submitted. 


 How does the Lifetime Warranty and Incident Replacement Policy work?

– Not only are our product quality standards extremely high, but our company offers a Lifetime Warranty* and Incident Replacement Policy. If you ever use or lose your product in self-defense, Damsel in Defense will replace that item for free when you provide a police report. 


Please note: Lifetime warranty applies to stun devices, pepper sprays and security on the go products