FAQs Orders


ORDER QUESTIONS AND INFORMATION


What shipping methods do you offer? 

USPS Priority Shipping Free Expedited Shipping on Orders Over $75

All Items Ship Same Day If Order Is Placed Before 2:00pm Eastern Time

Who should I contact if I have any questions? 

Our office hours are Monday-Saturday 9am-6pm GMT 

Our E-mail: info@healinggreenfarms.com

Do you ship internationally?

We only ship to the USA

What is your Refund Policy?

Please contact us before returning any products. We can only accept returns if the seal has not been broken or tampered with. If a refund is required please return products in original condition using a tracked postage service to the returns address on the package. Please post using the same packaging as you received the item in, in order to protect the items. Please do not return an opened product.

Do you offer CBD wholesale?

Our sales team is ready to help walk you through the processes of becoming a wholesaler with Healing Green Farms.
If you have any questions or want to get the ball rolling, please email sales@healinggreenfarms.com.

What Do I Do If My Purchase Is Damaged?

Feel free to send us an Email to sales@healinggreenfarms.com
We can have a replacement order placed for you right away and shipped out.

How Do I Cancel My Order?

If you would like to cancel your order please contact us right away, you can email us at sales@healinggreenfarms.com.  If the package has already been shipped from our shipping station, you will just need to return it back to us to complete the refund.