FESTI-FALL 2021: CLICK HERE FOR DETAILS AND APPLICATIONS

MERRY MARKET 2021: CLICK HERE FOR DETAILS AND APPLICATIONS

THE COMMUNITY MARKETPLACE GENERAL VENDOR POLICIES:

• The physical address is 2728 NC-42, Willow Springs, NC 27592.
• Event fees vary by season and by booth type. Please see the vendor application sections for more information. 
• Detailed instructions and maps are emailed by Friday evenings before each event.
• Event dates are pre-paid via credit/debit card and are non-refundable. You are permitted to find a replacement vendor within your category, pending approval from TCM Management. If within 2 weeks of the event, we will help you find someone as well. You are responsible for securing reimbursement from that new vendor. 
• If you are a no-call/no-show at an event, you will not receive a refund on your fees. Further, any future dates you have reserved will be canceled and those fees refunded. 
• All vendors must provide their own tents, tables, chairs, etc. 
• If an event is cancelled due to weather or other unforeseen circumstances, vendor fees may be carried over to a future date available in your category during the same event season. If there is no other date available during the same event season, or the date(s) available in your category do not work for you, the fees are non-refundable. Cancellation decisions will be made no later than 7pm the night before the event.
• If you have reserved a shelter space, please bring your own extension cord if you need access to electricity.
• The Community Marketplace does not guarantee that any vendor will be the exclusive provider of a specific product, but we will limit vendors in certain product categories
• All correspondence should be emailed to tcm@healinggreenfarms.com. We will reply as quickly as possible. 

  
  

  
  

VENDOR FAQS:

1. What is your address?

    Our physical address is 2728 NC-42, Willow Springs, NC 27592

2. What dates and times are the vendor events in calendar year 2021?

    Spring Fling Series - Saturdays 3/13 - 5/22 - 10:00am - 3:00pm

    Summer Fun Series - Saturdays 6/12, 6/26, 7/10, 7/24, & 8/14- 9:00am - 2:00pm

      Festi-Fall Series - Saturdays 9/18 - 10/30 - 11:00am - 4:00pm

    Holiday Series - Saturdays & Sundays - 11/20 - 12/19 - 11:00am - 4:00pm

3. What time can I arrive and start to set-up my space?

    Set-up begins 1-1/2 hours before the event start time. Please DO NOT arrive before then!

4. How do I know where my space will be?

    We will email you a vendor map along with other detailed information the evening before

    your event date.

5. What are your set-up procedures?

    Upon arrival for set-up, please find your space, unload quickly, and move your vehicle to the

    designated vendor parking areas BEFORE you begin setting up your space. Outdoor vendors

    should pull in behind the shelter to unload. Shelter vendors should come in front of the shelter

    to unload. As we DO often have early-birds, all vendors must be completely set up and ready

    at least 15 minutes before the event start time.

6. Where do I park?

    Vendor parking will be determined the day of the event based on field conditions. Staff will

    advise you where to park.

7. Do I have to wear a mask? What about any helpers/family/friends at my booth?

    No, masks are now optional for our outdoor market.

8. When can I start breaking down and packing up?

    We ask that you remain set-up in full at least until the event closing time. This is out of

    respect for your fellow vendors. When one starts packing up, others inevitably follow, and

    potential customers may feel they can no longer shop. This reaction from customers hurts all

    vendors and we want everyone to be as successful as possible!

9. Is there a liability form I need to sign?

    Yes, we require a vendor liability form for each calendar year that you attend. Once you sign a

    form, we will keep that on file and no others should be required for that year. 

10. What is the cancellation policy?

      All events are prepaid in full and are non-refundable. If you must cancel an event that you 

     have signed up and paid for, you should let TCM Management know as soon as possible. 

     We can assist in finding a different vendor to take your space in the same category type that

     you are in within 2 weeks of the event dates. If a suitable replacement cannot be found, your

     payment cannot be refunded. Contact Management if there are extenuating circumstances so

     that we may be able to find an agreeable resolution.

11. What if the weather looks bad for an event I signed up for?

      In the case of inclement weather, or other extenuating circumstances, and the event is

      canceled due to the decision of TCM, your fees may be carried over to a future date available

      in your category during the same event season. If there is no other date available during the

      same event season, or the date(s) available in your category do not work for you, the fees

      are non-refundable. TCM Management will strive to inform everyone of a event cancellation

      by 7:00pm the night before the event.

12. What payment methods should I expect to have at my booth?

      Common payments accepted by most vendors are cash, credit card, CashApp, Venmo, and 

      PayPal. Please have your payment methods ready before the start of the event. Consider 

      having a display at your booth of the payments methods you will accept for an easier 

      transaction with your customers.

13. Is there a bathroom on-site?

      Yes, there is a bathroom in the main barn located in the shelter area.

14. I am so excited that you have live music this year! How can I help?

      We are thrilled to offer LIVE music at our events! This is an opportunity for us to help local 

      musicians get back to the entertainment scene since most of them have been shut down

      due to Covid for the past year. It also helps our draw for customers looking to shop, eat, and

      spend a little more time at the Marketplace. We would love for each vendor at each event to

      contribute a small item to gift the performer(s) since we are only able to give a small

      honorarium to them ourselves. In lieu of an item from your booth, please consider adding a

      few bucks to the tip jar. Anything you can do is greatly appreciated by TCM and the

      performers!

15. How do you market for the events on Social Media?

       We post just about every day for The Community Marketplace! We typically post on

      Facebook, Instagram, and Nextdoor. We also have our events listed on Eventbrite, Google,

      and OutpostLE (this website). We will also occasionally run ads for our events as we feel

      necessary. 

16. Will my business be mentioned or tagged or Social Media?

      Yes! We will tag your business at least once during the week before the event.

17. How do I know I will be the only vendor selling my types of products?

      The Community Marketplace does not guarantee that any vendor will be the exclusive

      provider of a specific product, but we will limit vendors in certain product categories.

If you still have questions about our events, please email us at tcm@healinggreenfarms.com.

We will reply as quickly as possible. We look forward to seeing you soon!

Julie, Marketplace Manager

and

Janie, Owner